Terms of service
By accessing urbanbrooks.com or purchasing from Urban Brooks, you agree to these Terms of Service. These terms apply to all visitors, customers, and users of our website and replace any previous versions once posted.
1. Online Store Terms
You must be the legal age of majority in your place of residence to use this website, or have permission from a parent or legal guardian if you are a minor.
2. General Conditions
We reserve the right to refuse service to anyone at any time and for any reason. Information you submit may be transferred across networks and may be transmitted unencrypted when necessary for the website to operate. Payment information, including credit card details, is encrypted during transmission.
You may not copy, reproduce, modify, distribute, sell, or exploit any portion of our website, products, content, or services without our prior written permission.
3. Product Information and Accuracy
We make reasonable efforts to ensure that product descriptions, materials, sizing information, images, and prices are accurate and up to date. However, we do not guarantee that all information on our website will always be complete, accurate, or error-free.
Product colors may appear slightly different depending on your screen or device. Fit and sizing may also vary depending on the style, fabric, and design. If you have questions about sizing or fit, please contact sales@urbanbrooks.com before placing your order.
4. Pricing and Service Changes
Product prices and services may be changed, updated, or discontinued at any time without prior notice. We reserve the right to modify, suspend, or discontinue any part of our website or services at our discretion.
5. Products and Availability
Certain products may be available in limited quantities or exclusively through our online store. We reserve the right to limit quantities, change product descriptions or prices, and discontinue products at any time without notice.
All purchases are subject to our Refund Policy
6. Billing and Account Information
We reserve the right to refuse, limit, or cancel any order at our discretion, including orders that appear to be placed by dealers, resellers, or distributors.
You agree to provide accurate, complete, and current billing, payment, shipping, and contact information and to update this information when necessary.
7. Third-Party Services
We may use third-party providers, including payment processors, shipping companies, analytics services, and other technology providers, to operate and improve our store.
Third-party services are provided by their respective companies and may be subject to their own terms, conditions, and privacy policies.
8. Third-Party Links
Our website may contain links to websites or services operated by third parties. These links are provided for convenience, and we do not control or take responsibility for the content, policies, security, or practices of third-party websites.
9. User Submissions
If you submit reviews, comments, feedback, suggestions, photos, or other content to us, you grant Urban Brooks the right to use, reproduce, modify, publish, distribute, and display that content without restriction or compensation, except where prohibited by law.
You are responsible for ensuring that anything you submit is lawful, accurate, and does not violate the rights of others.
10. Personal Information
Your use of our website and the handling of your personal information are governed by our Privacy Policy.
11. Errors and Corrections
Occasionally, our website may contain typographical errors, inaccurate product information, pricing mistakes, or incorrect availability information.
We reserve the right to correct such errors and to change or cancel affected orders, even after an order has been submitted. If a correction affects your order, we will make reasonable efforts to contact you.
12. Prohibited Uses
You may not use our website or services:
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For any unlawful or unauthorized purpose
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To violate applicable laws or regulations
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To infringe or violate intellectual property rights
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To transmit viruses, malware, or other harmful code
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To collect or misuse another person's personal information
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To engage in fraudulent, deceptive, or misleading activity
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To interfere with the security or operation of our website or services
We reserve the right to terminate or restrict access to our services if these terms are violated.
13. Disclaimer of Warranties
Our website, services, and products are provided on an "as is" and "as available" basis, to the extent permitted by applicable law.
While we strive to provide reliable products and services, we do not guarantee that our website will always be available, uninterrupted, secure, or completely free of errors.
14. Limitation of Liability
To the fullest extent permitted by applicable law, Urban Brooks and its owners, employees, affiliates, service providers, and representatives will not be liable for indirect, incidental, special, or consequential damages arising from your use of our website, services, or products, including loss of data, revenue, or profits.
Nothing in these Terms limits any liability that cannot legally be excluded or limited under applicable law.
15. Indemnification
You agree to indemnify and hold harmless Urban Brooks, its owners, employees, affiliates, service providers, and representatives from claims, losses, liabilities, damages, and expenses arising from your violation of these Terms or your misuse of our website or services.
16. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will continue in full force and effect.
17. Termination
We may suspend or terminate your access to our website or services if you violate these Terms or engage in conduct that we reasonably believe may harm our business, customers, or website.
You may stop using our website or services at any time.
18. Governing Law
These Terms of Service are governed by and interpreted in accordance with the laws of the State of New York, without regard to its conflict-of-law principles.
By using urbanbrooks.com , you acknowledge that you have read, understood, and agreed to these Terms of Service.
Contact Us:
Email: Sales@urbanbrooks.com
Phone Number: +1 (929) 828-7737
Store Name: Urban Brooks
Business Address: 447 Broadway, New York, New York 10013, United States
Support Hours: Monday – Friday
9:00 AM – 5:00 PM EST