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30-Day Money-Back Guarantee
Every Urban Brooks order is covered by our 30-day money-back guarantee. If the product does not meet your expectations, return it within 30 days of delivery for a full refund of the item price.
Frequently Asked Questions
Orders are prepared within 1–3 business days and are usually delivered within 7–10 business days of the order date.
As soon as your order ships, a confirmation email with the tracking number is sent to you. You can also follow it on our Track Your Order page.
Yes. Unworn items with their original tags may be returned or exchanged within 30 days of delivery. See our Refund Policy for the full details.
Write to us at sales@urbanbrooks.com or call +1 (929) 828-7737, Monday – Friday, 9:00 AM – 5:00 PM EST.
